20/20 Fx is located in New Hampton, IA and we provide the following services to Chickasaw County and surrounding areas.

  • Virus Removal
  • Spyware Removal
  • Hardware Installation
  • Software Install
  • Software Tutorial Instruction
  • Hardware Tutorial Instruction
  • Computer Parts purchasing

Let me start by saying, I don't believe that it is acceptable for an average computer user to be charged a large amount of money to fix what an experienced computer repair technician would consider to be a MINOR or EASILY SOLVABLE PROBLEM.

I'm not saying that every other computer repair service in the world is out to rip off their customers, but I've personally seen a customer charged over $300 (in labor costs alone) for a virus removal or computer repair job that I know for a FACT should've only taken 2 hours at the most.  This company was not a small computer repair company.  I'm not going to name names, but suffice it to say, it's a BIG one that is VERY WELL KNOWN.  On the other hand, I've also seen a one man computer repair service ALSO extremely overcharge for services AND hardware (I've seen guys mark up USED HARDWARE over %150.)

Too many people owning a business these days consider the customer as a means to increasing their own personal bank account.  Blame it on a traditional upbringing, but I believe in the way that things used to be.  By treating your customers good, they'll treat YOU good by giving you return business and referring your name to others.  PLUS, when I know that I'm doing the right thing by treating my people right, I sleep better at night.

If a computer is sent to me or dropped off for repair, you have my guarantee on three things:

1. If I think that you'd be better off taking an alternate route for your computer repair, I will tell you right away.

2. You'll get estimate on what the cost will be for repair BEFORE I start working on it AND you won't be charged for the time it takes to do the estimate.

3. If I work on your computer for an hour and I can't fix it, you won't be billed.

In conclusion, if you come to me for your computer repair, I will do my utmost to insure that you will NOT be disappointed, you WILL be satisfied, and you'll get your computer back working BETTER than it did before you had me work on it.

Contact me to get your computer fixed today.  Get it done right the first time with 20/20 Fx.

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